Adriana Monterrubiohttps://adrianamonterrubio.journoportfolio.comRSS Feed for Adriana MonterrubioenFri, 22 May 2026 00:00:00 +0100Attendant Success Job Aidhttps://media.journoportfolio.com/users/506912/images/c43f9a26-ab55-417d-8c7b-0d0bd2c6a397.pngDesigned a quick-reference job aid: This guide breaks down essential employee protocols, including equipment setup, weekly scheduling, and timecard management, into a scannable, accessible format to support staff onboarding and standardize on-the-job workflows.Fri, 22 May 2026 00:00:00 +0100https://media.journoportfolio.com/users/506912/images/c43f9a26-ab55-417d-8c7b-0d0bd2c6a397.pngTraining Design Proposalhttps://media.journoportfolio.com/users/506912/uploads/5a70b74f-793a-4396-af2f-eaa3e133ad39.pdfA 3-week training design proposal for an AI-generated photobooth course, built using Bloom's Taxonomy and UDL principles. Full course content is confidential to my employer.Fri, 22 May 2026 00:00:00 +0100https://media.journoportfolio.com/users/506912/uploads/5a70b74f-793a-4396-af2f-eaa3e133ad39.pdfUX Design Audithttps://media.journoportfolio.com/users/506912/uploads/0ef04b88-27a9-4cf9-8c69-c7ca01ff8fc2.pdfConducted a UX audit of a care services website, identifying 5 usability issues and delivering research-backed recommendations to improve navigation, booking flow, and user trust.Thu, 21 May 2026 00:00:00 +0100https://media.journoportfolio.com/users/506912/uploads/0ef04b88-27a9-4cf9-8c69-c7ca01ff8fc2.pdfLMS Analytics — Student Engagement & Completion Reporthttps://media.journoportfolio.com/users/506912/images/849c37f8-c116-487e-afae-b58831ac448b.pngDesigned during an internship with the College of the Arts at CSU Fullerton. The dashboard showcases the Canvas LMS analytics tracking module, completion tracking, flagging at-risk students, and supporting email outreach that increased completion from 71% to 87% before the Fall semester deadline.Thu, 21 May 2026 00:00:00 +0100https://media.journoportfolio.com/users/506912/images/849c37f8-c116-487e-afae-b58831ac448b.pngCustomer Service Skills: Mastering Five Essential Representative Skills and Complaint Handlinghttps://share.articulate.com/DKsZ5df1xih7p_cuvIbyOA responsive Articulate Rise 360 course teaching new call center employees five core customer service skills and strategies for handling complaints. Created for my M.S. in Instructional Design & Technology at CSU Fullerton.Thu, 21 May 2026 00:00:00 +0100https://share.articulate.com/DKsZ5df1xih7p_cuvIbyOInstructional Strategies for Effective Teachinghttps://www.canva.com/design/DAGsMlMsUY4/wCYlJ82BQ1smtAtg97MuUw/view?utm_content=DAGsMlMsUY4&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h8af7ebadac#1A quick-reference guide designed to help educators select and apply the right instructional strategies to meet diverse learner needs.Thu, 21 May 2026 00:00:00 +0100https://www.canva.com/design/DAGsMlMsUY4/wCYlJ82BQ1smtAtg97MuUw/view?utm_content=DAGsMlMsUY4&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=h8af7ebadac#1Foundations of Effective Classroom Management Strategies.https://share.articulate.com/1i6HKiVhS1Abg-k2-L-xWA responsive Articulate Rise 360 course equipping educators with strategies for classroom dynamics, clear expectations, and positive behavior management. Created for my M.S. in Instructional Design & Technology program at CSU Fullerton.Thu, 21 May 2026 00:00:00 +0100https://share.articulate.com/1i6HKiVhS1Abg-k2-L-xW